Nashville, TN – May 20, 2014 – Avatar Solutions, a leading provider of Patient Satisfaction Surveys, recently announced its 2013 awards. Highlighting its consistent dedication to providing a high-quality patient experience, Alliance Oncology is being awarded the following honors:
Exceeding Patient Expectations
Five Star Service – Loyalty and Endorsement – Outpatient
Avatar Solutions’ awards are meant to honor significant accomplishments in patient satisfaction and innovation in healthcare settings. The awards received by Alliance Oncology are based on the 3 critical survey items gauging patient expectation about quality of care, reliability and customization before the visit. The highest scores received represent how patients feel toward returning to an Alliance Oncology Cancer Treatment Center without hesitation if care is needed and recommending Alliance Oncology without hesitation to others.
“Avatar award winners show dedication to providing the excellent care experience that patients deserve,” said Lynn Ehrmantraut, Senior Vice President of Performance Improvement at Avatar Solutions. “The awards indicate Alliance Oncology is listening and responding to patient feedback and committing to provide the best experience for each individual patient.”
“We are excited to receive the Patient Experience awards which exemplify our team member’s commitment to exceed expectations in delivering exceptional care to every patient,” says Greg Spurlock, President of Alliance Oncology.
About Avatar Solutions
Avatar Solutions is an innovative survey, data measurement, and performance improvement company with over 30 years of experience. Avatar provides CAHPS Surveys, Patient Satisfaction Surveys, Employee Survey and Physician Surveys to over 500 hospitals and 13, 000 clinicians nationwide. Avatar is the American Hospital Association’s exclusively-endorsed provider for Healthcare Survey Tools. http://www.avatarsolutions.com
About Alliance Oncology
Alliance Oncology is a division of Alliance HealthCare Services, a leading national provider of advanced outpatient diagnostic imaging and radiation therapy services based upon annual revenue and number of systems deployed. Alliance Oncology is the leading provider of radiosurgery nationwide operating 29 radiation therapy centers, over half of which are dedicated radiosurgery facilities. We are distinguished by our hospital-based partnership strategy, running the gamut from small community-based hospitals to large academic hospital partners. Together with our sister division, Alliance Radiology, Alliance addresses the complete array of needs for cancer centers including MRI, PET/CT. With approximately 1,800 team members committed to providing exceptional patient care and exceeding customer expectations, Alliance provides quality clinical services for over 1,000 hospitals and other healthcare partners in 44 states. Alliance operates 487 diagnostic imaging and radiation therapy systems. The Company is the nation’s largest provider of advanced diagnostic mobile imaging services and one of the leading operators of fixed-site imaging centers, with 127 locations across the country. For more information, please visit www.alliancehealthcareservices-us.com.